Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Are all your products handmade?

Yes! Everything at Crovenza.pk is lovingly handmade by our skilled crochet team.

How long does delivery take?

2 to 5 business days after dispatch

What if my parcel was delayed?

We will help communicate with the courier. However, delays due to shipping partners or customs are not under our control.

Do you offer Cash on Delivery?

COD is available only in Pakistan.

Can I return a product?

Returns are only accepted if the item you received is defective or incorrect.

Because items are handmade, slight variations are normal and not refundable.