Privacy Policy

Last updated: September 17, 2026

At Crovenza, we respect your privacy and take reasonable steps to protect the information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and when it may be shared.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

• Name

• Phone number

• Email address

• Billing and delivery address

• Order details

• Payment-related information

• Information you provide when contacting customer support

We may also collect certain technical information when you visit our website, including information about your device, browser, IP address, and interactions with our website.

How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm Cash on Delivery orders

• Contact you about your order

• Provide customer support

• Process approved returns or refunds

• Improve our products and website

• Understand how customers use our website

• Prevent fraud and unauthorized activity

• Send promotional communications where permitted

Cash on Delivery Orders

For COD orders, we may use the phone number and other contact information you provide to confirm your order and coordinate delivery.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website activity, and improve your shopping experience.

We may also use analytics and advertising services to understand website performance and measure advertising campaigns.

You can manage cookies through your browser settings, although disabling certain cookies may affect some features of the website.

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

• Courier and delivery companies

• Payment service providers

• Website and hosting providers

• Analytics and advertising service providers

• Customer support services

We only share information that is reasonably necessary for these services.

We do not sell your personal information to third parties.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

Your Information

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of certain information.

If you have questions about the information we hold about you or how it is used, please contact us.

Third-Party Services

Our website may contain links to or use services provided by third parties.

Those third parties may have their own privacy policies and terms, and we recommend reviewing them where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us:

Crovenza
Email: Crovenza@gmail.com
WhatsApp: +92 316 3496560