Terms of Service

Last updated: September 17, 2026

Welcome to Crovenza.

By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. Using Our Website

You agree to use the Crovenza website only for lawful purposes.

You must not attempt to interfere with the operation or security of our website, access information without authorization, or use our website for fraudulent or unlawful activities.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information on our website are accurate.

However, actual product colors may vary slightly depending on your device or screen settings.

Product specifications and availability may change without notice.

For battery-operated products, please review the individual product description for battery requirements and other specifications.

3. Prices

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing, product information, or other errors.

If an order contains an obvious pricing or listing error, we may contact you before fulfilling the order.

4. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to cancel or decline an order in circumstances including:

• Product unavailability

• Pricing or listing errors

• Incorrect customer information

• Suspected fraudulent activity

• Repeated failed deliveries

• Other reasonable operational circumstances

If payment has already been received for an order that we cancel, we will arrange the applicable refund.

5. Cash on Delivery

Cash on Delivery is available for eligible orders within Pakistan.

By placing a COD order, you agree to provide accurate contact and delivery information and to receive the order at the provided address.

Repeated refusal or failure to accept COD orders may affect your ability to place future COD orders with Crovenza.

6. Delivery

Delivery estimates are provided as general estimates and are not guaranteed delivery dates.

Delivery may be affected by courier operations, weather, public holidays, incorrect customer information, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns, replacements, and refunds are handled according to our Refund & Return Policy.

Please review that policy before placing an order.

8. Product Use

Customers are responsible for using products according to the instructions and specifications provided with the product.

Crovenza is not responsible for damage resulting from misuse, improper handling, incorrect installation, unauthorized modification, or failure to follow product instructions.

9. Intellectual Property

The Crovenza name, logo, website design, product descriptions, photographs, graphics, text, and other original content are owned by or used by Crovenza with appropriate permission.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without permission.

10. Third-Party Services

Our store may use third-party services including payment providers, courier companies, analytics platforms, advertising services, and other technology providers.

These services may have their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Crovenza will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, technical problems, service interruptions, or other unforeseen events.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated date.

13. Contact Us

If you have questions about these Terms of Service, contact us:

Crovenza
Email: Crovenza@gmail.com
WhatsApp: +92 316 3496560

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